Analyst, Workday Analyst - Financial Aid

University of Maryland Division of Information Technology   College Park, MD   Full-time     Information Services / Technology (IT)
Posted on March 25, 2024
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Position title: Analyst, Workday Analyst - Financial Aid

Position #: 129242


The Elevate Program is moving the University of Maryland Fearlessly Forward, leading the transition from legacy mainframe student systems to the next generation of administrative computing.


We are seeking a dynamic, highly skilled, and experienced leader to join our team as the Financial Aid Functional Lead. The incumbent will lead all aspects of the Financial Aid Workstream as part of the Elevate Program’s Workday Student implementation. This is an exciting opportunity to be part of the Student leadership team, shaping the future of Financial Aid at the University of Maryland.


The incumbent will provide strong leadership and direction in all aspects of the Financial Aid workstream. This role will be one of multiple Functional Workstream Lead positions, reporting directly to the Student Product Owner in the Division of Information Technology (DIT).


This is a full-time, permanent position with the ERP team in DIT. Following implementation of Workday Student, the incumbent will transition to a post-production support role responsible for ongoing management of Financial Aid functionality in Workday.


Minimum Qualifications:


Education: Bachelor’s degree OR equivalent combination of education, training, and experience.



* Minimum of five (5+) years’ experience with Financial AId operations in a Higher Education environment.

* In-depth knowledge of Student information systems, particularly in the area of financial aid

* Experience with Student support, problem identification, and resolution.

* Expertise with office productivity applications such as Google Workspace or Microsoft Office


Knowledge, Skills, and Abilities:

* Demonstrated ability to coordinate a high level of activity under various conditions and constraints.

* Ability to work as part of a team and with members of other functional/technical teams to identify action items, team member responsibilities, etc.

* Ability to understand possible impacts to changes to a highly integrated system, determine the depth/breadth of testing necessary to minimize risk of system changes, execute and record results of testing (including data staging), etc.

* Analytical abilities, critical thinking, and problem-solving competencies to support non-standard, unique problem resolution.

* Knowledge of Student life cycle, regulatory requirements, and current business challenges in the area of Financial Aid.

* Exceptional interpersonal skills, including relationship and conflict management.



* Master’s Degree from an accredited college or university.

* Experience implementing or using a modern student information system.

* Experience with large-scale, cross-functional technology implementations in an institution of higher education.

* Experience in change management or project management.

* Experience managing relationships with implementation partners.

Additional information: 

Benefits Included:

Medical, dental, and vision coverage designed to help you and your family live a healthy lifestyle.

* Flexible work opportunities

UMCP Tuition Remission for employees, and their dependents to grow and achieve greatness.

Generous paid time off package to address work/life balance and maintain well-being.

Retirement Benefits created to aid employees in reaching future retirement goals.

* And many more…

Salary range: $105,000-$115,000.

**This position does not provide sponsorship for Visas.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The incumbent works in an office environment and the position requires the ability to operate standard office equipment and keyboards. Must have the ability to attend meetings on and off campus. Occasional evening and weekend work to meet deadlines. This position is considered an essential position and may be required to work due to a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.


Best consideration date: 04/15/2024 or open until filled


Please apply at:


Background Check: Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.