Project Portfolio Manager (SA2, Info Tech)

City of Seattle - Seattle Information Technology Department   Seattle, WA   Full-time     Information Services / Technology (IT)
Posted on September 21, 2022
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Project Portfolio Manager (SA2, Info Tech)

Salary  $47.85 - $71.80 Annually
Location  Seattle, WA
Job Type Classified Civil Service, Regular, Full-Time
Department Seattle Information Technology
Job Number 2022-01810

Position Description

Are you a strategic problem solver, someone that is passionate about public service and is ready to partner with executives and drive impactful work? If so, we are looking for you! Seattle Information Technology (IT) is seeking candidates for our Project Portfolio Manager opening within the Project Delivery Division.

As a city, Seattle is known as a progressive leader in technology, innovation, and the environment. As an employer, the City of Seattle is leading local government in environmental stewardship and social justice amongst other things, making our city what it is today and shaping our exciting future. Our workforce plays a critical role in making this possible.

Seattle IT is the department that provides secure, reliable, and compliant technologies that enable the City of Seattle to deliver equitable and responsive services to the public. Seattle IT manages the city’s technology infrastructure, applications, services, programs, and projects. We employee over 600 technology professionals and support approximately 12,000 municipal staff who work in more than 40 city departments, giving us the opportunity to get to know people and operations citywide. We also like to have fun and pride ourselves on being a department where people are happy to work and grow their careers!

Job Responsibilities

As Seattle IT’s Project Portfolio Manager, you’ll work side-by-side with leaders across the City to advance strategic, operational, and delivery-focused initiatives while validating alignment to the priorities and mission of the City and departments. Every day will be different, and you’ll have the opportunity to demonstrate and build a wide range of skills. While you will have others to support you and provide guidance, we’ll be looking to you to help craft the tools, systems, and processes that we use to run the portfolio in the future.

You’ll report to the Project Delivery Division Director and can expect strong support and partnership. You will manage the Reporting Analyst who support project portfolio data analysis and reporting.

Key Accountabilities and Responsibilities

Strategic Portfolio Leadership:

  • Define and/or refine the portfolio governance model including decision-making roles and responsibilities to support effective decision making and achieve strategic goals.
  • Create a high-level portfolio roadmap working with key customers using prioritization criteria, interdependency analysis, and organizational constraints.
  • Ensure the portfolio is balanced and aligned with citywide goals and priorities.
  • Determine consistent portfolio management processes and standards using industry best practices.
  • Define and/or refine portfolio processes and procedures including but not limited to project registration, prioritization, and resource allocation; portfolio performance management and risk management; and benefits realization.

Portfolio Performance Management:

  • Define, sequence, and schedule projects and programs according to citywide priorities and prioritization principles.
  • Collect and consolidate key performance metric data in order to report the health of the portfolio regularly to the Chief Technology Officer (CTO), Mayor’s Office, and City Council.
  • Lead and regularly report portfolio risk, including risks to strategic goals, objectives, and business value, and escalated from individual portfolio projects.
  • Manage portfolio changes using organizational change techniques in order to improve portfolio performance and maintain strategic alignment.

Resource Management:

  • Perform portfolio resource demand planning and support workforce planning based on demand.
  • Manage resource demand and supply forecasts and support adjustments to project sequencing or resource assignments as necessary.
  • Serve as “air traffic control” working with project business sponsors, project managers, and resource managers to effectively allocate resources to complete the portfolio.
  • Optimize resource utilization.
  • Conduct resource usage trend analysis.

Relationship Management:

  • Build trust, credibility, and collaborative relationships with clients and other Seattle IT teams to improve project portfolio management services and methodologies and forward the goals of the city.
  • Facilitate customer understanding of portfolio management-related process, procedures, and practices.
  • Foster appropriate partner engagement in portfolio decisions and activities.
  • Drive alignment among various teams and leaders across the city.

Qualifications

Required Qualifications:

You will be prepared for this role if you have the following knowledge, skills, and experience:

  • Bachelor’s degree in Business or Computer Science or equivalent education and/or experience.
  • Consistent record of leading large-scale IT projects or programs, with 5+ years of experience leading an IT project portfolio.
  • Solid understanding of portfolio management (PfMP) domain areas.
  • Exceptional communication skills with the ability to partner and drive alignment at senior levels.
  • High degree of emotional intelligence (EQ), excellent leadership, eye for business, and political awareness.
  • Excellent leadership skills and ability to influence customers and drive decisions to closure; adept at moving executive and senior management to action.
  • Strong problem solving and issue resolution skills.
  • Demonstrated experience in fostering an environment of equity, inclusion, and diversity.

NOTE: Equivalent combinations of education and experience will be considered for the required qualifications.

Desired Qualifications:

You will be best equipped for this role if you have one or more of the following:

  • 2+ years of experience working with or for local government.
  • Knowledge of city budgeting process for capital projects.
  • Portfolio Management (PfMP) certification or equivalent certification or training.
  • Familiarity with project portfolio management (PPM) solutions.
  • Project Management Professional (PMP) certification or equivalent completion of Project Management certification or degree from an accredited institution.

Additional Information

Why work at the City of Seattle?

The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services. 
Employees of the City of Seattle enjoy competitive pay and comprehensive benefits package generous leave programs, and the satisfaction of doing work that helps make Seattle a great place to live, work, and play. Explore City of Seattle?–Benefits at a Glance (Download PDF reader)? for more information. 

Application Process:? 
For optimal consideration, we encourage you to include a cover letter and resume with your application. We encourage you to use your cover letter to discuss why you want to do this work and how you meet the qualifications for the position. Your resume should summarize the talent, experience, knowledge and skills you bring to this work.  

This position is open until filled. The initial review of applications will take place for those submitted by October 4, 2022. Applicants are encouraged to apply as soon as possible. Apply online at https://www.governmentjobs.com/careers/seattle/ 

COVID 19 Vaccination Mandate:?All City of Seattle employees are required to be fully vaccinated against COVID-19. If selected, you will be required to submit proof of vaccination prior to your start date. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. 

NOTE: Employment is contingent upon successful completion of comprehensive background investigation in compliance with Seattle’s Fair Change Employment Ordinance SMC 14.17.

Workplace Environment (Telework Expectation): Most work is performed in a normal City work/office environment; however, due to the ongoing pandemic and Covid-19 this team will be working a hybrid schedule (2 days in office 3 days remotely). This is subject to change as circumstances dictate.

This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ people, people with disabilities, veterans, and those with diverse life experiences. Accommodations for people with disabilities are provided on request.

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Agency
City of Seattle
Address
Seattle Municipal Tower
700 5th Avenue, Suite 5500
Seattle, Washington, 98104