Information Technology Administrative Assistant II

City of Mentor   Mentor, OH   Full-time     Administration / Clerical
Posted on January 21, 2023
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City of Mentor

Information Technology Administrative Assistant II

The City of Mentor is seeking an individual to work full-time as an Administrative Assistant II in the Information Technology department (Monday-Friday, 8 am-5 pm). This administrative position is primarily focused on end-user functionality and responsible for quick resolution of immediate needs, incidents, and technical issues of end-users. Tracking capability for all incoming incidents, functions as Point of Contact (POC) for IT support, and basic problem management. Reports to the supporting administration; controls calendars; prepares reports and documents; and IT helpdesk. This position requires excellent customer service skills and the ability to troubleshoot and document issues. Excellent written and verbal communication skills are also necessary. Salary range $18.00 - $28.70/hour along with a comprehensive benefits package.

This position will remain open until filled however applications will be reviewed upon receipt.

EOE/ADA

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.